Reference

id6789 Privacy Policy For Your Account

Our Privacy Policy explains what we collect when you open an id6789 account, verify your phone, enter the lobby and use local wallet routes for titles such as…

Clear data purposesWallet records explainedMobile access coveredRequest path included
id6789 id6789 Privacy Policy For Your Account
CONTACT ROUTES

Where To Ask About Privacy

A direct support path helps you resolve a privacy question without repeating your account story across unrelated contacts.

Account help Use the account help route when you want to ask what personal data we…
Cashier records For a DANA, OVO, GoPay, QRIS, bank transfer or virtual account query, include the…
Access concerns If a mobile browser or desktop login shows an unfamiliar device, contact us through…
DATA PRACTICES

How We Handle Your Privacy Choices

We keep the policy practical by linking each privacy choice to an account action you can recognise.

Data we collect

We may collect your account contact details, phone verification result, login timestamps, device signals, support messages and transaction references. For a QRIS or bank transfer check, the record helps connect a payment status to the correct account action.

Why we use it

We use account data to provide access, protect sign-in, confirm requested changes, trace cashier activity and answer privacy questions. We do not describe a Fishing War Quick Arena visit as a reason to gather unrelated personal details.

Cookies and storage

Cookies and similar storage can remember a session, support security checks and retain a setting on the device you use. You can manage browser permissions, though removing essential storage may require another login or phone verification.

Account protection

Phone verification helps us distinguish your account from an unfamiliar login. We may compare device and session signals when access changes, and we will not ask for your password in a support message or payment-status request.

Retention approach

We retain records for as long as needed for the stated account, security, transaction or legal purpose, then remove or de-identify them when that purpose ends. A request may have limits where a record must be kept by applicable law.

Changes and requests

You can ask for access, correction, deletion or an explanation of a data use through account help. Include the email or phone detail linked to your account, and we may complete a verification step before changing or releasing personal data.

Privacy Policy Questions About id6789

These answers focus on the questions you may have before opening an account or checking a wallet record. If your situation is not covered, use account help and refer to the Privacy Policy request path.

The id6789 Privacy Policy explains how we collect, use, protect and retain account, device, support and transaction data. It also describes cookies, phone verification, privacy requests and the records connected with DANA, OVO, GoPay, QRIS or bank transfer activity.

It covers details you provide for an account, phone verification results, login and device signals, support messages and payment references. A transaction record can show a method such as QRIS or virtual account, but it does not give us your wallet password.

Yes. Send an access request through account help and identify the phone or email linked to your account. We may ask you to complete phone verification before releasing personal data, so the request reaches the correct account.

Contact account help with the detail that needs correction and the account step where it appears. We may verify your phone before making a change, particularly when the request affects login, wallet status, payment records or access from a new device.

Cookies can keep a session active, support security checks and remember selected settings on your mobile browser or desktop browser. If you clear them, you may need to log in again and complete phone verification before returning to the lobby.

We keep payment references and status records only for the account, security, transaction or legal purpose that requires them. DANA, GoPay, QRIS, bank transfer and virtual account records may remain longer when applicable law requires retention.

You can request deletion through account help, and we will assess the request against the purpose and law applying to your account. Some security, transaction or legal records may need to remain; we will explain the reason when that restriction applies.